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Terms of Service

Last updated: September 29, 2026

1. Who We Are

Imbaboost.com is run by IMBA Wojciech Perzyński, a sole trader (Wojciech Perzyński) registered in the Polish Central Register and Information on Economic Activity (CEIDG). Registered address: ul. Brzozowa 17, 84-240 Reda, Poland. Tax identification number (NIP): 5882182884. Statistical number (REGON): 362629714.

Contact: support@imbaboost.com, or our Contact page. These Terms, together with our Refund Policy and Privacy Policy, form the agreement between you and us.

2. Acceptance of Terms

By placing an order, topping up your balance or creating an account you agree to these Terms. The sentence above every payment button links to them and to the Refund Policy, and the version you accepted is saved with your order. If you do not agree, please do not use our services.

3. Description of Service

Imbaboost.com provides paid marketing and visibility services for Steam profiles and Steam content. Everything we sell is delivered from accounts we own and operate, and requires nothing from you but a public link: CS2 commendations, Steam profile comments, review votes, likes and favourites, group members, Workshop growth and game wishlists. We never ask for your Steam password and we do not log into your account to deliver these services.

Steam Hour Boost is the single exception and it is marked as such wherever it is sold. It signs into your Steam account to accrue playtime, from a server near you — on Pro and Elite passes, in the country you choose — and you can disconnect it at any time from your account panel. No other service on this site requires access to your account.

4. Account Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to create an account or place an order. You are responsible for maintaining the confidentiality of your account credentials.

5. Prices and Payment

  • All prices are in EUR. The price shown before you pay is the full price of the order, including every add-on and delivery option you picked. Nothing is shipped, so there are no shipping costs.
  • A pass is priced for the whole period you choose: 30 days, 3 months (90 days), 6 months (180 days) or 12 months (365 days), paid once. It does not renew automatically and we do not store your card.
  • Pro for life is a Pro pass with no end date, for one Steam account, with the Pro hour limit resetting every 30 days. It lasts for as long as we provide the Hour Boost service. If within 12 months of your purchase a change on Steam's side makes the service impossible to provide, we refund the unused part of those 12 months, pro rata, from the price you paid. While it runs, no other pass can be bought on the same account.
  • Until 31 October 2026 the Pro and Elite passes sell at a launch price shown next to the regular one; after that date the regular price applies automatically. A pass bought at the launch price keeps it for its whole period.
  • Card and wallet payments are processed by a third-party payment provider and the card networks behind it. We never receive or store full payment card numbers. You can also pay from your Imbaboost balance; a balance top-up with CS2 skins, crypto or a bank transfer goes through a support ticket and is credited when the payment arrives.
  • Your contract with us is concluded when the payment is confirmed. You receive an order confirmation by email.

6. Delivery and Fulfilment Times

  • Delivery is electronic only. Services are delivered to the public Steam link you give us — a profile, a review, a group, a Workshop item or a store page — and Steam Hour Boost runs as sessions on the account you connect. Your order page shows what has been delivered and when.
  • Commendations, Comments, Likes & Favorites, review votes, Workshop and Wishlist orders usually start within 24 hours of payment. Commendations are delivered while you are connected to our CS2 server, so they begin when you join it. Group Members orders usually finish within a few hours of payment. Steam Hour Boost starts when you connect your Steam account, and the pass runs from payment for the period you bought.
  • Orders spread over time finish on the completion date shown in the calculator before you pay and in your order confirmation. That date follows the daily pace you choose.
  • Maximum times: an order starts no later than 2 business days after payment (Commendations: after you first join our server), and an order spread over time finishes no later than 3 business days after the completion date shown at checkout. If we miss either, you can cancel the unfinished part for a refund (section 8).

7. Restrictions

  • Every order needs a public Steam link to deliver to. Steam Hour Boost also needs a Steam account you can sign in to and confirm with Steam Guard, and Commendations need you to join our CS2 server for the delivery.
  • We sell to customers in any country. The payment methods offered at checkout depend on your country and on our payment providers, and we do not sell where sanctions law forbids it.
  • Orders are for accounts and content you own or control (section 13).

8. Your Right to Withdraw

  • If you are a consumer, you can withdraw from your contract within 14 days of concluding it, without giving a reason and whatever payment method you used. Send us a clear statement — by email to [email protected], through the Contact page or by post to our registered address — with your order number.
  • Our services start right away, and by paying you ask us to begin before the 14 days pass. If you withdraw after we have started, you pay only for the part delivered up to that moment and we refund the rest.
  • Once an order has been fully delivered at your request — having acknowledged at checkout that you then lose the right — the right to withdraw no longer applies (Article 38(1) of the Polish Consumer Rights Act of 30 May 2014).
  • Nothing needs to be sent back: our services are delivered electronically, so there are no goods to return and no return shipping costs.
  • We refund within 14 days of receiving your withdrawal, to the payment method you used — or to your Imbaboost balance, if you prefer that.
  • The full rules, including balance top-ups and passes, are in our Refund Policy.

9. Complaints

  • If an order was not delivered as described, tell us by email to [email protected], through the ticket on your order page, through the Contact page, or by post to our registered address.
  • Include your order number, what is wrong, and what you would like us to do — redeliver the missing or incorrect part, or refund it.
  • We answer every complaint within 14 days of receiving it; most are resolved within 3-5 business days. Nothing has to be sent back.

10. Warranty and After-Sales Support

Your statutory rights as a consumer — including our liability for delivering the service as described — apply in full. We do not offer an additional commercial guarantee on top of them. After delivery, support stays available by email and through the ticket on your order page, and every recorded delivery remains visible in your order panel, where the delivery log can be exported.

11. Account Access

Steam profile services never touch your login. You give us a public link — a profile, a review, a Workshop item, a group — and the work is done from our own accounts, so there is no credential of yours for us to hold.

Steam Hour Boost is the one service that signs in. You connect the account yourself, the session runs from a dedicated server we rent near you — on Pro and Elite, in the country you pick — and Steam sends you its own login notification so you can check where the session came from. You can disconnect the account at any time, and doing so ends the session immediately.

12. Prohibited Uses

You may not use our services to target an account you do not own or control, to harass our staff, or to attempt chargebacks on completed and delivered orders. You are responsible for deciding whether a service is appropriate for your account, and each service page states what it does and what access it needs before you buy.

13. Trademarks

All game names, logos and trademarks referenced on this site (including Steam, Valve and Counter-Strike 2) are the property of their respective owners. Imbaboost.com is not affiliated with, endorsed by, or sponsored by any of these companies.

14. Limitation of Liability

While we take extensive precautions to protect your account, no method is free of risk from action by a game publisher. Imbaboost.com's liability for any claim is limited to the amount paid for the specific order in question. This does not limit any right you have as a consumer under mandatory law.

15. Termination

We may suspend or terminate access to our services for violation of these Terms, fraudulent activity, or abusive behavior toward our staff.

16. Governing Law and Changes

These Terms are governed by Polish law. If you are a consumer, you keep the protection of the mandatory law of your country of residence. We may update these Terms; an order is always governed by the version you accepted when you paid, and the date at the top of this page shows the current one.

17. Contact

Questions about these Terms can be sent to support@imbaboost.com or via our Contact page.

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