Contact Imbaboost.com
Questions about an order, a custom request, or which service fits your goals? Reach our support team directly.
Send us a message
Goes to the same inbox as support@imbaboost.com. You get a copy of what you sent, so there is a record on your side too.
Common questions
About reaching us. Everything about the services themselves is on the FAQ page.
How fast do you answer?
Discord is the fastest of the four, and it is where most orders get coordinated. Email and the form both land in the same inbox. We would rather tell you which channel is quickest than print an hour count we have not measured.
I have a problem with an order I already paid for. Where do I write?
Open a ticket from your account instead of writing here. A ticket is attached to the order, so we can see what was bought and what was delivered without asking you to repeat it, and you get an email when we reply.
I bought as a guest and have no account. What now?
Create an account with the email you used at checkout, then claim the order from the orders page with your order number. After that the order is yours and you can open a ticket on it like anyone else.
How do I ask for a refund?
Refunds are covered by our refund policy: a full refund before an order starts, pro-rata while it runs, and 7 days to raise a problem after delivery. Write to us before opening a chargeback and we will sort it out.
Which language should I write in?
English is safest and gets the quickest answer. Polish works too.
Already ordered from us?
A ticket is attached to the order itself, so we can see what was bought and what was delivered without asking you to explain it. It is the quickest route for anything that has an order number.
Fastest way to reach us. Most orders are coordinated here.
For order questions, custom requests or refunds.
Updates, offers and another way to reach us.
Read what customers wrote, or leave your own.
The footer links it too. Same company, independent reviews.